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Cancellation & Refund Policy

Webinars and Seminars

Cancellation within 24 hours of making payment

Full refund of amount paid (unless payment is made less than 2 weeks prior to the event)

Cancellation up to 2 weeks prior to the event

80% refund

Cancellation between 2 weeks and 2 days prior to the event

40% refund

Cancellation 2 days prior to the event or later 

no refund

Study Programmes / Courses

Cancellation within 24 hours of making payment

Full refund of amount paid (unless payment is made less than 1 month prior to commencement)

Cancellation up to 1 month prior to commencement

Refund of amount paid up to 80% of amount due

Cancellation between 1 month and 1 week prior to commencement

 Refund of amount paid up to 40% of amount due (minus unrecoverable expenses made)

Cancellation 1 week prior to commencement or later

no refund

Study Tours

Cancellation within 24 hours of making payment

 Full refund of amount paid (unless payment is made less than 1 month prior to commencement)

Cancellation up to 1 month prior to departure

Refund of amount paid up to 80% of amount due

Cancellation between 1 month and 1 week prior to departure

Refund of amount paid up to 40% of amount due (minus unrecoverable expenses made)

Cancellation 1 week prior to departure or later

 no refund

CODE OF CONDUCT

GBA expects all members of the Academy to follow a high standard of conduct and to show respect:

  • to each other
  • to the organisation and its faculty and staff
  • to the premises and systems and programmes
  • to the environment
  • to the norms of academic integrity

These expectations are outlined in more detail in the Rules and Regulations of the Academy.

Where a student breaches the Rules and Regulations, the Academy may take disciplinary action.  GBA will ensure that disciplinary action is fair, consistent, clear and in accordance with the principles of natural justice.

The Managing Director/Principal reserves the right to modify any of the Institute rules as and when necessary.  The decision of the Managing Director/Principal in all matters shall be final.

Students are advised to regularly monitor the GBA notice boards.  Notices displayed on these notice boards shall be deemed to have been served on the students.

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